Privacy and Return Policy

 

Privacy Policy

At e-idp.co.uk, we take your privacy seriously and are committed to protecting your personal information. As the sole owner of the information collected on this site, we want to assure you that we will not sell, share, or rent your information to others in any way that is different from what is disclosed in this statement.

When you fill out our application form, we ask for contact information such as your name, mailing address, and email address. This information is crucial for us to get in touch with you regarding the services you have shown interest in on our website. It also helps us with billing and allows us to reach out in case of any issues or concerns. Rest assured that we use HTTPS for encrypted and secured data transmission to safeguard your sensitive information.

In addition to providing a secure environment for your data, we use IP addresses to analyze trends, manage the site, track user movement, and collect demographic information for aggregate use. Please note that IP addresses are not linked to personally identifiable information.

We do not share any demographic or personal information with anyone, and we take every precaution to protect your information. Our website applies encryption technology to both our application form and payment sections, ensuring that your information is safeguarded both online and offline.

Should we make any changes to our privacy policy, we will notify our users by posting the changes on our homepage. If we ever decide to use personally identifiable information in a different manner from what was stated at the time of collection, we will notify users via email and offer them a choice in the matter. We are dedicated to using information in accordance with the privacy policy under which it was collected, and we never provide our customers’ information to outside parties. If you have any concerns or questions about the security of our website, please feel free to get in touch with us.

Return Policy

Before submitting your application, it is crucial to thoroughly review all the information available on our website and online regarding the IDP.

Please be aware that according to both UN Conventions 1949 & 1968, the mandatory requirement is the grey color booklet, not the card. The card is only intended for use in case of losing the booklet until we send the newly printed booklet.

If the application is canceled due to Japan or South Africa, a 10% deduction for general services will be applicable once the note is mentioned on our countries page.

You have the option to cancel your application within one day, but there will be a 30% deduction for our services cost, unless we have issued and sent the softcopy or printed it out. Please note that shipping costs are non-refundable. In the event of receiving a damaged, defective, or incorrect item, please contact us immediately. We will cover the return shipping cost if it is our error, but not if the shipment has already reached the destination.

Please note that we do not accept returns for certain items, including those returned more than 7 days after delivery, items not in their original condition, damaged, or missing elements, products with missing information or altered security holograms, and items purchased from other companies. If you have a valid reason for return that is not stated on our website, we will consider it on a case-by-case basis.

In the case of a wrong typo email address being the fault of the applicant, no responsibility lies with us once the softcopy has been sent.

If a loss occurs, the applicant is responsible for covering the re-printing and shipping costs.

Thank you.